Please Don’t Shoot the Messenger!: How to Talk to Demanding Bosses, Clueless Colleaques, Tough Customers, and Difficult Clients Without Losing Your Cool(or Your Job!)
Whether it’s asking your boss for a raise, or dismissing an employee as painlessly as possible, this book addresses all kinds of thorny situations, how we can effectively communicate in business situations, and calmly manage potential conflict.
